# Unito Sync Platform ## Set up and scale enterprise-grade integrations without code ## Real-time 2-way sync, out of the box With Unito's simpler approach to integration powered by live 2-way sync, you get both powerful integrations right out of the box and the ability to deeply customize and adapt them without writing or maintaining code. Watch demo 2 MINS Fully configurable no-code ## Set up, tune, monitor, and evolve integrations without writing code ### No-code, high control Quickly configure and manage integrations via a user-friendly interface. Plus, custom configuration is always available for tougher-to-handle use cases. ### Sync rules One rule replaces multiple triggers and actions and includes historical data. Determine exactly what data to sync, when and where - down to the direction of the update field. ### Field mapping Define how your data should relate across systems, and Unito takes care of the rest. ## Bidirectional sync that brings your systems together in real-time ### No complex recipes Eliminate the need for managing multiple actions and triggers with Unito's integration engine that combines everything into a single, streamlined flow. ### Quick implementation Get up and running quickly without a dedicated team internally or outsource, freeing up expensive technical resources. ### Easy maintenance System upkeep and evolution are unavoidable, but native two-way sync makes it easy and cost-effective. ## Integrate at scale without worrying about downtime or performance ### Large datasets in sync, always Maintain real-time data consistency across enterprise systems, while ensuring individual changes are replicated with very low latency. ### Extend integrations 60+ out-of-the-box apps or build custom connectors to integrate any tool, including legacy systems. ### Reliable & compliant data syncing Unito's auto-scaling, intelligent API throttling and automatic recovery ensure uptime, even during peak loads and tool downtimes. ## Sync any work items, fields, and level of hierarchy. Always kept accurate and free of duplicates. ### Sync mixed hierarchies Effortlessly sync a tool’s entire work hierarchy or focus on a specific subset, from the top of its workspace down to granular work items. ### Sync all item types Sync everything from tasks, issues, incidents, deals, contacts, to custom items, with matching rules to avoid unwanted duplicates. ### Sync any attributes Sync and map rich text, custom fields, labels, comments, attachments, dependencies, user references, and other lookup fields. #### SOC 2 Type 2 certified #### GDPR and CCPA compliant - SSO - End-to-end encryption - Access controls and flow permissions - Centralized monitoring tools - No data stored by Unito ## Real-world ways Unito simplifies integrations ### Cross-platform incident management Resolve incidents faster by collaborating on tickets across service and DevOps tools. ### Agile end-to-end product development Accelerate product delivery with agile workflows that connect product and development teams. ### Unified project management and collaboration Gain real-time visibility into your project portfolio and seamlessly connect work data across your systems and partners. ### Tool migration with zero downtime Seamlessly transition tools with rolling migrations, keeping data aligned and teams productive. ### Enhance AI agents with real-time, cross-tool data Unito ensures AI agents operate with complete, real-time business context by securely syncing data across critical systems of record. ### Maintain data consistency across systems Ensure that critical data, like customer records or deals, is synced accurately across platforms - avoiding duplication and respecting your source of truth. ## Handle even the most complex workflows with powerful enterprise features - ### Configurable rules Set granular conditions for what data syncs and how, using precise filters and logic controls. - ### Field mapping Map fields between tools manually or automatically, even when structures differ, ensuring consistent data transfer. - ### User mapping Map users across systems to ensure updates and assignments stay linked to the correct person in every tool. - ### Custom field syncing Sync non-standard fields across tools, supporting all formats like text, number, date, enum, and single select. - ### Webhooks Automatically configures webhooks to push changes in near real time (<1 min), ensuring up-to-date data across systems. - ### Attachment syncing Seamlessly access attachments by copying files or syncing secure links—without ever storing your data on Unito’s servers. - ### Comment syncing Sync public and private comments, updates, and discussions between tools in real time with full context preservation. - ### Historical data Pull and sync past records to ensure historical data is reflected accurately across connected platforms. - ### Mixed hierarchies Sync multi-level relationships between connected work items of different types, preserving parent/child relationships across systems. - ### Sync lookups Sync relationships between items, such as dependencies, owners, or customer records, so related work stays aligned across tools. - ### Admin features Centralize integration management with SSO support, role-based permissions, security controls, and monitoring tools. - ### Developer Platform Build private connectors to sync any tool with Unito and unlock two-way integrations for custom apps and APIs. - ### Transformers Modify and clean data during syncs, like reformatting fields or standardizing values between systems. - ### Self-healing Automatically detects loops, resolves conflicts at the field and sub-field levels, and retries syncs to keep workflows running without manual intervention. - ### Auto-scaling Horizontally scales infrastructure in response to load, enabling reliable, high-volume syncing without performance degradation. - ### Auto-throttling Automatically manages API call rates to respect platform limits and prevent service interruptions, even during heavy load spikes. - ### Periodic scanning Periodically scans for missed changes and recovers from app downtime or webhook failures, ensuring sync accuracy and historical consistency. - ### Duplicate flows Copy existing workflows to quickly create and deploy new, similar sync setups with minimal effort. - ### Item matching Identify and sync existing items and records (including contacts, tasks, tickets, and custom objects) using matching criteria to avoid duplicates and maintain a single source of truth. - ### Rich text conversion Converts rich text between markup and markdown formats during two-way syncs, preserving structure and formatting across tools. - ### Many-to-many sync Support multi-hop, many-to-many syncing by connecting one item to multiple objects across different tools, maintaining full two-way sync across all connections. ## Optimize efficiency with Unito Sync up with our team to see how we can upgrade your internal workflows without months of planning or complex implementations.