# Zendesktwo-way connector ## Two-way sync between Zendesk and everything else. Unito connects Zendesk with 60+ tools through secure, enterprise-grade, no-code integrations. Sync work information, deadlines, and more - both ways. ## Experience two-way sync for Zendesk Connect Zendesk to your tools with secure, real-time syncing - built for enterprise scale. > Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work. > > John Fuller, Scrum Leader @ The University of Oregon Watch video 2 MINS ### True two-way live sync, out of the box Replace complex automations with a single, flexible sync that keeps work consistent - no missed updates, no duplicates. ### Fully configurable, no coding required Define what syncs with an intuitive platform. Use simple rules and field mappings for full control. ### Scale and extend based on your needs Connect Zendesk with 60+ pre-built or your own custom built connectors, enabling even the most complex workflows. ## Sync Zendesk with business-critical tools **Popular Integrations** \Integrate Zendesk and Jira](https://unito.io/integrations/zendesk-jira/) \Integrate Zendesk and Azure DevOps](https://unito.io/integrations/zendesk-azure-devops/) \Integrate Zendesk and ClickUp](https://unito.io/integrations/zendesk-clickup/) \Integrate Zendesk and Asana](https://unito.io/integrations/zendesk-asana/) \Integrate Zendesk and Smartsheet](https://unito.io/integrations/zendesk-smartsheet/) \Integrate Zendesk and Salesforce](https://unito.io/integrations/zendesk-salesforce/) ## Features that bring your Zendesk workflows to the next level ### Custom field and labels Sync custom fields, labels, tags, and other metadata across tools to maintain consistency in context and align workflows. ### Comment support Sync comments across tools to ensure up-to-date communication on tasks, requests, and other objects, regardless of which tool you use. ### Two-way create and update Automatically create and update work items in both tools - so changes flow in both directions without manual input. ## Key features ### Granular control Sync entire project hierarchies or specific subsets of data based on your needs. Control the direction of your workflows down to specific fields. ### Custom sync rules Use rules (aka. conditions or filters), to determine exactly what data to sync, such as issues assigned to you, issues created after a certain date, and more. ### Large datasets Sync massive volumes of data across any number of projects and tools, without compromising performance. ### Historical data sync Your sync doesn’t rely on live triggers. Unito rules apply to any object in your tools and can also sync historical data. ### Deep field configurability Map fields including all basic native fields, comments, attachments, custom fields, and more. ### Data transformation Apply JSON settings to transform data as it is being synced between tools. ## See how teams succeed with Unito "Without a unified solution, we were spending as much time managing tools as we were working on the projects themselves" ### $595,000 saved per year [Read more](https://unito.io/case-studies/hubspot-integrates-jira-asana-airtable/) "Unito allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira." ### $312,000 saved per year [Read more](https://unito.io/case-studies/cloudwerx-syncs-salesforce/) "Unito grants more visibility to executives and project managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams." ### $291,200 saved per year [Read more](https://unito.io/case-studies/hope-international/) "We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected." ### $218,400 saved per year [Read more](https://unito.io/case-studies/coveo-asana-jira/) "We're not just saving on licensing costs - we're reallocating time and resources. Tasks that used to take hours are now automated." ### $56,680 saved per year [Read more](https://unito.io/case-studies/seko-logistics-integrate-jira-servicenow/) "Unito allows to have the right project management tool and the right development tool so our teams can do what they need to do without changing the way they work." ### $98,800 saved per year [Read more](https://unito.io/case-studies/university-oregon/) ## Real-world ways Unito simplifies integrations ### Align projects across tools Sync work with PM tools like Asana or Smartsheet to streamline collaboration and align project across teams. ### Bridge planning and development Connect with Jira or Azure DevOps to break down silos between planning and execution and keep delivery on track. ### Streamline support collaboration Integrate with support tools to share ticket updates with project and business teams - improving responsiveness and cross-functional workflows. ### Power AI agents with complete context Feed AI agents with real-time data and full business context by connecting tools across ITSM, DevOps, and business operations. ### SOC 2 Type 2 certified ### GDPR and CCPA compliant - SSO - End-to-end encryption - Access controls and flow permissions - Centralized monitoring tools - No data stored by Unito ## Let's configure your ideal workflow Discover how Unito's platform can be tailored to your business needs.